If you do not have a current vacancy what should we do?
Please register your details on our expression of interest form. This will put you on our database to be contacted when we are recruiting for a position externally.
How long is a typical contract?
The contract term can be anywhere from 12 months onward. The term will ultimately depend on whether the contract offered is to manage one of the parks NRMA Parks and Resorts owns outright, or one that NRMA Parks and Resorts is managing on behalf of a third party. For a third party, the term offered will usually align with the term NRMA Parks and Resorts has with the client. The initial term will usually be for two years to allow both NRMA Parks and Resorts and the contract management team to establish a working relationship, with a further two – three-year option available.
How much can a contractor expect to earn from their contract?
Each contract management company is paid a management fee; each contract management company can expect to earn between $120,000 and $140,000 per annum as a base depending on the size of the park and its facilities. In addition to the above management fee, management teams will have the opportunity to earn additional income through performance incentives.
In addition to the above the contract management company (unless prohibited by NRMA Parks and Resorts contract with our client) has the right to earn income from commercial activities that they may run from the site. For example: a small kiosk, offer bikes or go-karts for hire or sell popcorn on movie nights. This can be quite substantial additional revenue and in most cases is only limited by the contract management company’s imagination.
How does NRMA Parks and Resorts pay to the contract management company for wages to engage other staff that may be required to assist them?
Each management company is paid a wage allowance, based on the size, facilities, occupancy and turnover of the park to ensure park standards are maintained. The management company employ their own staff and structure as they see fit. It is the management company’s obligation to ensure all staff are paid correctly and meet legislative requirements.
The management team are also remunerated on a reimbursement basis for each cabin that is cleaned. Cabin clean rates are set by NRMA Parks and Resorts by cabin type and are paid monthly to the management company.
What type of Plant and Equipment is required and how much will I have to spend?
An example of plant and equipment required would be a second-hand Ute, ride-on mower, push mower, lawn edger, brush cutter, chainsaw, blower vacuum, park communication equipment, various cleaning equipment and small tools.
The plant and equipment purchased by the management company remains the property of the management company to keep or on-sell at the end of their contract. The general spend required on plant and equipment varies from park to park, and is generally $20,000 to $35,000. NRMA Parks and Resorts may consider financing the purchase of plant and equipment on a buy back scheme in some instances.
How is the management company remunerated for the provision of the plant and equipment?
The plant and equipment allowance is incorporated into the management company’s monthly payment and is designed to offset the depreciation, repairs and maintenance and fuel costs. Depending on the level of investment and size of the park, the annual allowance varies from park to park, and is generally between $12,000 to $20,000 per annum.
Is all office equipment supplied?
All office equipment required to operate the park is supplied by NRMA Parks and Resorts, or in some cases NRMA Parks and Resorts client. The type of equipment supplied may include computers, phones, printers and security cameras. No costs for this equipment is payable by the management company team.
Will I be required to pay rental on the onsite residence?
Yes, the contract management company will be required to pay rental for the onsite residence/s. The rental of such premises varies between $9,750 and $14,000 annually. In addition to the rental figure, the contract management company will be responsible for all electricity and water usage where metered separately.
Do you provide training for new managers?
Newly appointed management teams will be provided with an induction day at our support office on the Gold Coast to discuss company policies, systems, support office team and the holiday park industry. A handover with the outgoing management team will also be provided for participation in park management training run by our operations team and existing park managers.
NRMA Parks and Resorts also offers the framework of our support office as part of the overall management package, which includes, established plans, practices for occupational health and safety, marketing, landscaping, waste management, security and asset cleaning.
Training is a cost to the new management team, generally training/handover is 5-7 days with most training being conducted onsite and on the job.
Accommodation can be provided at the park during periods of onsite training.
What happens if I am the successful contractor?
If you are successful and have been offered a park as the successful contractor you will be required to:
- Set up Pty Ltd Company (if not already set up)
- Obtain Work cover insurance for yourself and your employees effective from commencement date
- Obtain the necessary plant and equipment required as specified in your contract
- Obtain a bank guarantee for the sum of $10,000.(At the complete discretion of NRMA Parks and Resorts, NRMA Parks and Resorts may waive the obligation on the Management Company to give a Bank Guarantee prior to the Commencement Date, and instead may deduct sums from the Monthly Payment until the total amount has been deducted.)
N.B – The above will only be required if you have been offered a park. If you have been successful in the recruitment process you do not need to start the above process until you are officially offered a park management contract.
How can I find out about training in the holiday park industry?
Please visit our “Useful Links” page for more information on training options in the caravan park industry.
Do you accept applications for relief or assistant manager positions?
NRMA Parks and Resorts do not usually recruit for relief or assistant mangers. As our park managers are engaged as contractors, they are responsible for recruiting and training their own staff to work at the park.
Am I able to receive feedback about my application?
NRMA Parks and Resorts receives a large volume of applications, due to this we do not usually provide detailed feedback on applications and interviews.
Who will see my application? Is it confidential?
Your application will be treated with respect and confidentiality by our recruitment team. We will only retain your personal information and contact you again if you give us permission to do so. We will not forward your application to our parks for assistant or relief manager positions without your consent.
Who can I contact for more information on the contract?
You can email our recruitment team at firstname.lastname@example.org. Please note we are only able to provide specific contract guidelines to shortlisted applicants