
Protected: Contract Park managers & employees (of contract park managers)
We host memorable holidays
Our purpose: Hosting memorable moments of connection and discovery.
Our ambition: To be the leaders in outdoor hospitality.
How we win: Deliver category-leading guest experiences and service.
To achieve the NRMA Parks and Resorts purpose and ambition, It’s in our nature to genuinely care about you, our members and our guests. NRMA Parks and Resorts is committed to providing a safe and inclusive workplace where everyone feels they truly belong. Our competitive advantage is our people, our Holiday Hosts and their commitment to creating memorable experiences by delighting, reconnecting and helping our guests and members discover the best of the outdoors in our regional Australian destinations.
Our culture playbook is the thread that ties us together in the way we work together. We all play a role in upholding the behaviours, actions and mindsets of our playbook and our code of conduct. We foster a supportive culture that is free form Bullying, Harassment and Discrimination. Our Policies and procedures exist to provide guidance, outline expectations and ensure that situations can be resolved in a confidential and professional manner. NRMA Parks and Resorts is committed to protecting guest data and personal information. Personal and confidential information is treated with the utmost importance at all times.
Everyone who works for NRMA Parks and Resorts or works at one of the parks leased or managed by NRMA Parks and Resorts is required to complete the following induction training. All induction training is required to be completed on first day of employment with particular training being required to be completed prior to enabling access to some of our systems. Your Park Manager or supervisor will be required to verify that the inductions have been completed and will provide an on-site orientation with further training relevant to your work.
NRMA Parks and Resorts prides itself on upholding high moral standards within an environment that encourages open and honest communications with the shared goal of hosting memorable holiday experiences for our guests and members in a safe, welcoming, friendly and sustainable holiday park.
Here at the NRMA Parks and Resorts we genuinely care.
And care starts with every one of us.
We trust you will find working at NRMA Parks and Resorts both rewarding and enjoyable. Please read and complete the NRMA Parks and Resorts induction training below.
Policies and Standards
Name | Download/View |
Code of Conduct | |
Data Governance Policy | |
Anti-Discrimination Harassment Bulling and EOO Policy |
Online Training, Assessments and Inductions
Important: please use your own unique email address per person e.g., Gmail, yahoo etc. otherwise the completion of the training will not be recorded correctly.
Assessments | Time | Link directs to SCORM Cloud |
Frontline Essentials | 15-20 mins | NRMA Frontline Essentials for NRMA Parks & Resorts (Contract Parks) |
NRMA Drug and Alcohol Awareness | 20 mins | |
NRMA Drug and Alcohol Awareness Managers | 15 mins | |
Hazards Chemicals and Dangerous Goods | 15 mins |
Complete all assessments as per above and advise your manager once the above training has been completed.