Our mission statement:

“To provide the best parks and resorts in the best locations around the country, and to create something great for our guests to be part of.”

To achieve NRMA Parks and Resorts Mission, NRMA Parks and Resorts is committed to providing a safe workplace and instilling a culture that proactively adopts and upholds the company values including its code of conduct. NRMA Parks and Resorts is dedicated to fostering a supportive culture that is free from Bullying, Harassment and Discrimination. Policies and procedures exist to provide guidance, outline expectations and ensure that issues can be resolved in a confidential and professional manner.

Everyone who works for NRMA Parks and Resorts or works at one of the parks leased or managed by NRMA Parks and Resorts is required to complete the following inductions. These inductions are required to be completed annually.

Before starting work at NRMA Parks and Resorts, your Park Manager or supervisor will require verification that the inductions have been completed and will provide an on-site orientation and undertake further inductions relevant to your work.

‘NRMA Parks and Resorts prides itself on upholding high moral standards within an environment that encourages open and honest communications with the shared goal of providing memorable holiday experiences for our customers in safe, friendly and sustainable holiday parks. This starts with each and every one of us by simply greeting our colleagues and customers with a smile, being presentable and personable, exuding positivity and going above & beyond to give a real WOW factor to our customers.’

NRMA Parks and Resorts trust you will find working at NRMA Parks and Resorts both rewarding and enjoyable.

Please read the NRMA Parks and Resorts documents provided below and complete the assessments.

Policies and Standards

Manuals and Documents

Online Training, Assessments and Inductions

Important: please use your own unique email address per person e.g., Gmail, yahoo etc. otherwise the completion of the training will not be recorded correctly.

* To be completed by all directors of the management company and their employee

** To be completed by Park Managers, Assistant Managers, Front Office Supervisors/Managers, Front Office team members, Groups Coordinators, Park or Camp Concierge, Resident Liaison officer roles