To view COVID-19 FAQs, visit our COIVD-19 Information page.
Where can I find the park map?
You can access our park map here.
What time is check-in/out?
Check in is 11am for sites and 2pm for cabins.
Check out time is 10am for sites and cabins, although we will allow complimentary 12pm checkout if it’s available.
Is the park pet friendly?
We welcome small pets on sites only for some of the year. Please note pets need approval from park management and only one small pet per site is allowed. Pets aren’t permitted in peak or high season.
Can I arrive after hours?
Yes. If you’re arriving late, we’ll send an SMS with a safe code which will have your pack, keys/map and instructions.
What are the reception hours?
Our friendly staff at reception are available 8am – 6pm every day.
How long can I stay?
So that we can share the holiday fun with as many people as possible, we have a maximum stay capacity of 150 days, but this is at the discretion of the manager.
What’s your guide dog/companion pet procedure?
Guide and Assistance Dogs are more than welcome. We just need you to supply relevant registration documents and ask that your animal always wears their companion jacket.
Is there free wifi?
All our holiday guests can enjoy 500MB of good, complimentary wifi per device per day.
Is there a pool onsite?
We don’t have a pool onsite, but we’re right on Stockton Beach and in walking distance of Stockton Pool and Stockton Swimming Centre.
What’s in the games/recreation room?
We have a large recreation room equipped with a pool table, arcade games and a large TV for movie nights and sporting events.
What kids’ movie is on tonight?
We don’t have a set movie schedule for kids, but all our cabins have DVD players.
Can we bring our own firepit/BBQ?
No open flames or coal BBQs are allowed in the park. However, we have communal BBQs throughout the park that you’re welcome to use.
Do you allow day visitors/what is the cost?
Yes, day visitors are welcome at no charge.
Are bikes and scooters allowed?
Yes, but we’re sticklers for safety so we ask that you make sure you always wear a helmet. We ask that for the comfort of all our guests that you leave your electric scooters and skate boards at home.
Do you have a child-minding service?
We don’t have child-minding services, but our staff may be able to recommend some local babysitters.
Is there mini-golf at the park?
We don’t currently have mini-golf onsite.
Can we request a cot/highchair?
We have complementary cots and highchairs available.
How do I use the washing facilities?
Our two laundries are open 7am to 9:30pm daily. We have eight washing machines, six tumble dryers and five laundry tubs. Our machines are coin-operated and cost $4 each per load for washing or drying.
Do you have any electric vehicle chargers?
Not right now.
How many cars can I bring?
A single car space is allocated for all accommodation types. Any additional cars can be parked in the large parking area at the entrance to the park.
Are there trees on the site?
Yes, some sites have trees on them. Please check when you book.
Is this site on a slope?
All our sites are flat.
Is there room for me to have my boat/jet ski/trailer, etc.?
A single car space is allocated for all accommodation types. Any additional cars, boats, etc. can be parked in the large parking area at the entrance to the park. There is also ample street parking.
Where is the tap located on the site?
Taps are located beside your site.
What length of lead do I need?
A 15m lead should do the trick.
What amp power lead do I need?
You’ll need a 15-amp lead.
What is in the camp kitchen?
Our camp kitchen is equipped with a toaster, microwave, urn with hot water, hot plates, a sink, fridge, BBQ’s and an oven. All you’ll need to bring is the food.
Can we put a tent on a caravan site?
Yes, you’re welcome to do so.
Can we bring a generator?
For the enjoyment of all guests, we don’t allow generators in the park.
Is there room for me to have my boat/jet ski/trailer?
We have a large parking area at the front of the park where you can keep your boat, etc. There is also ample street parking.
What amenities does my cabin have?
All our cabins are equipped to make your stay convenient and hassle-free. They each have a hair dryer, iron, dishwasher, stovetop, convection microwave and fridge.
Is linen supplied?
We have you covered with all the linen you need in your room.
Does the cabin have pots and pans, dishes and cutlery?
Our cabins are self-contained and have everything you need to prepare meals including crockery, glassware, pots and cutlery.
Does the cabin have Foxtel/DVD player?
Our cabins don’t have Foxtel, but they do DVD players for your enjoyment.
Does the cabin have a bath/is the shower over the bath/step over lip for shower?
All our cabins have walk-in showers only with no lip.
What is your accessibility set up and amenities?
Our Breakwall and Lighthouse villas are accessible. They have ramp access and accessible fixtures and fittings in the kitchen and bathroom.
Is your air conditioning reverse cycled?
Yes, our cabins have reverse cycled air conditioning.
Can beds be split and in what accommodation?
Our beds can’t be split.