To view COVID-19 FAQs, visit our COIVD-19 Information page.
Where can I find the park map?
You can access our park map here.
What time is check-in/out?
Check in is 11am for sites and 2pm for cabins.
Check out time is 10am for sites and cabins.
Is the park pet friendly?
For the comfort of all guests, we don’t accept pets in our park.
Can I arrive after hours?
Yes, if you’re arriving late, please let us know and we’ll send you a code on the day of your arrival if you have requested an after-hours check in.
What are the reception hours?
Our friendly staff at reception are available every day 8am – 8:30pm from October – April, and 8am – 6:00pm from May – September.
How long can I stay?
We have no maximum length of stay. You are welcome to book in for as long as you like.
What’s your guide dog/companion pet procedure?
Guide and Assistance Dogs are more than welcome. We just need you to supply relevant registration documents and ask that your animal always wears their companion jacket. No other pets are permitted as per Parks Victoria policy.
Is there free wifi?
All our holiday guests can enjoy 500MB of good, complimentary wifi per device per day.
Is there a pool onsite?
We don’t have a pool but we are in walking distance of a patrolled surf beach.
What’s in the games/recreation room?
We have two coin-operated game machines and a TV/Lounge room. We also have an onsite gym (16yrs and over).
What kids’ movie is on tonight?
We show movies over the school holidays. Please check with reception or have a look at the school holidays activities schedule to see what’s showing on the day.
Can we bring our own firepit/BBQ?
No open flames or coal BBQs are allowed in the park. However, we have communal BBQs throughout the park that you’re welcome to use.
Do you allow day visitors/what is the cost?
For the comfort of all guests, we don’t allow day visitors.
Are bikes and scooters allowed?
Yes, but we’re sticklers for safety so we ask that you make sure you always wear a helmet and necessary protective gear and observe all road rules. Children need to be supervised by an adult at all times.
Do you have a child-minding service?
We don’t have child-minding services, but our staff may be able to recommend some local babysitters.
Is there mini-golf at the park?
We don’t currently have mini-golf onsite.
Can we request a cot/highchair?
We aren’t able to provide cots/highchairs.
How do I use the washing facilities?
Our laundry facilities are coin operated and cost $4 each per load for washing and $2 per load for drying.
Do you have any electric vehicle chargers?
Not right now.
How many cars can I bring?
A single car space is allocated for all accommodation types.
Are there trees on the site?
Some sites (15 – 21) do have trees located at the rear of the site.
Is this site on a slope?
Some sites (18 – 21) do have slopes.
Is there room for me to have my boat/jet ski/trailer, etc.?
In the summer holiday period, boats/jet skis/trailers that don’t fit on your site must have a parking space booked with reception (very limited spots available) or alternatively be parked offsite.
Where is the tap located on the site?
The taps are located on the powerheads on each site.
What length of lead do I need?
A 10-15 m lead should do the trick.
What amp power lead do I need?
You’ll need a 15-amp lead.
What is in the camp kitchen?
Our camp kitchen is equipped with hot plates, BBQ’s, microwaves, fridges, freezers, a toaster and a kettle. All you’ll need to bring is the food.
Can we put a tent on a caravan site?
We only have powered grass sites and they are suitable for tents, caravans, motorhomes and campervans.
Can we bring a generator?
For the enjoyment of all guests, we don’t allow generators in the park. All sites are powered anyway.
Is there room for me to have my boat/jet ski/trailer?
Yes, however it’s best to contact us directly as availability can vary depending on the time of year.
What amenities does my cabin have?
All our cabins are equipped to make your stay convenient and hassle-free. They each have a hair dryer, dishwashing liquid and kitchenette/kitchen depending on the cabin choice. Some cabins have an oven while others have only a stovetop. The studio has only a kettle and toaster.
Is linen supplied?
We have you covered with all the linen you need in your room.
Does the cabin have pots and pans, dishes and cutlery?
Our cabins are self-contained and have everything you need to prepare meals including crockery, glassware, pots and cutlery.
Does the cabin have Foxtel/DVD player?
We have Foxtel in our Villas and Studios only and we have DVD players in our Villas and Cabins only.
Does the cabin have a bath/is the shower over the bath/step over lip for shower?
Villas and Studios feature a normal shower with a small lip for the shower frame. Creekside Cabins and Cabins have a step-over shower.
What is your accessibility set up and amenities?
We have an access friendly bathroom in the amenities block.
Is your air conditioning reverse cycled?
Yes, our cabins have reverse cycled air conditioning.
Can beds be split and in what accommodation?
Studios have a king-size bed that can be split into two king singles on request. The Cabins feature a king-size bed in the living space that can also be split into two singles. The bedding configuration in the Creekside Cabins and Villas can’t be changed.