Palm Cove Holiday Park FAQs

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Check in is 11am.

Check out is 10am.

Yes. The park is pet friendly year-round, with pets permitted on sites only. A maximum of two pets per bookingapplies. Pets must be declared at the time of booking, kept on a lead at all times, not left unattended, and owners are responsible for cleaning up after them.

Yes. If you’re arriving late, we’ll send an SMS with a safe code which will have your pack, keys/map and instructions. There is an after-hours phone for emergencies (0408 070 098).

Our friendly staff at reception are available 8am – 6pm every day.

So that we can share the holiday fun with as many people as possible, we have a maximum stay capacity of 84 nights. We ask that you provide proof of residential address after 42 nights.

Guide and Assistance Dogs are more than welcome. We just ask that they always be kept on a lead and are never left alone in the park.

All our holiday guests can enjoy good, complimentary WIFI of 1GB per day per device.

Yes, we have an accessible pool located within the park.

No open flames or coal BBQs are allowed in the park. However, we have communal BBQs that you’re welcome to use.

For the comfort of all guests, we do not allow day visitors.

Yes, but we are sticklers for safety, so we ask that you make sure you wear a helmet and adhere to the speed limit. We don’t allow bikes and scooters in the camp kitchen or on common pathways.

We don’t have child-minding services, but our staff may be able to recommend some local babysitters.

We don’t currently have mini golf onsite.

Our laundry facilities are coin operated and cost $5 per load for washing and $3 per load for drying. The laundry is open from 7am – 9:30pm and has 4 washing machines, 2 dryers and 8 laundry tubs.

Not right now.

A single car space is allocated for each site.

We do have trees on most of our sites. If you prefer not to be under any trees, please advise park staff and we’ll do our best to ensure you are on a sunnier site.

Sites 28-38 are on a slight slope and following the one way there is a small incline in the road so it isn’t flat and would be difficult for wheelchairs to get up to this area (the left side of the park is only affected).

If you have any of the above, please advise staff at time of booking so we can accommodate your setup.

The tap is located at the rear of the site. If you have any problems using the tap, please advise staff and they can help with any issues.

A 15 m lead should do the trick. If you get here and your lead does not fit, come to reception and we can give you an extension.

You’ll need a 15-amp lead.

Our camp kitchen has great facilities. It is equipped with a stove, oven, six BBQ’s, gas hot plates, a microwave, a kettle, toaster, two fridges and freezers, and continuous hot water. It is open all the time. The lights are on a timer, so they go off at 10pm.

You’re more than welcome to, but we recommend not erecting a tent on a slab site.

For the enjoyment of all guests, we don’t allow generators in the park.

Yes - pets are welcome on sites and in designated pet-friendly cabins at this park. Pet-friendly accommodation options may be limited, so always check availability.

Pets stay free of charge on sites.
For cabin stays, a nightly pet cleaning fee applies to help cover the additional cleaning required after pets stay in an enclosed space.

Pets must be registered at check-in, kept on a lead, supervised at all times, and never left unattended
Pets aren't allowed in communal areas or in/around non-pet-friendly cabins. Please also clean up after your pet and be mindful of other guests.

See our Pet Policy for all the details