To view COVID-19 FAQs, visit our COIVD-19 Information page.
Where can I find the park map?
You can access our park map here.
What time is check-in/out?
Check in is 11am for sites and 2pm for cabins.
Check out is 10am for sites and cabins.
Is the park pet friendly?
We welcome pets during low and mid-seasons. Pets are only permitted on sites and not in cabins. Please note over the peak and premium periods including Easter weekend (Good Friday to Easter Monday), school holidays, public holidays and over the summer season (26 Dec – 29 Jan), we don’t allow pets so you’ll have to leave your furry friends at home.
Can I arrive after hours?
Yes. If you’re arriving late, please notify us ahead of time and we’ll send you an SMS with the after-hours reception safe code. In it, you will find an envelope with your name on it, which will contain the boom gate code and your cabin keys if you are staying in a cabin.
What are the reception hours?
Our friendly staff at reception are available 7:30am – 7:30pm every day. Please note on Christmas Day, reception will operate for limited hours from 9am – 11am.
How long can I stay?
So that we can share the holiday fun with as many people as possible, we have a maximum stay capacity of 56 days.
What’s your guide dog/companion pet procedure?
Guide and Assistance Dogs are more than welcome. We just need you to supply relevant registration documents and complete some paperwork and ask that your animal always wears their companion jacket.
Is there free wifi?
All our holiday guests can enjoy complimentary wifi 500MB per day per device. Antennae are located throughout the park to provide internet access to guests. Due to the ever-changing environment of a holiday park and the varying number of guest computers/devices, the signal cannot be guaranteed everywhere; outside areas provide the best coverage.
Is the pool heated/what’s the temperature/what time of year is it heated?
The pool is heated to 28°C year-round for your enjoyment.
What’s in the games/recreation room?
You’re spoilt for choice in our rec room with a pool table, table tennis table, arcade games and a TV to offer you a place to relax and hang out with friends.
What kids’ movie is on tonight?
We don’t currently hold movie nights at the park, but all cabins have DVD players for your enjoyment.
Can we bring our own fire-pit/BBQ?
Fires are not permitted. We provide onsite BBQs that you are welcome to use.
Do you allow day visitors/what is the cost?
Yes, we welcome day visitors. You must please make yourself known to reception and check in.
Are bikes and scooters allowed?
Yes, but we’re sticklers for safety so we ask that you make sure you wear a helmet and that minors are supervised by adults.
Do you have a child-minding service?
We don’t have child-minding services, but our staff may be able to recommend some local babysitters.
Is there mini-golf at the park?
We don’t currently have mini-golf onsite.
Can we request a cot/highchair?
We do not have highchairs available but can provide complimentary cots.
How do I use the washing facilities?
Our laundry facilities are open from 7am – 9.30pm. $4 per load for washing and $1 per load for 12mins of drying (gold coin only).
Do you have any electric vehicle chargers?
Not right now.
How many cars can I bring?
A single car space is allocated for all accommodation types. We ask that you please park your vehicle in the allotted position and not on the park’s roadways or lawned areas.
Are there trees on the site?
Some sites do have trees. Please give us a call to check if your site has a tree.
Is this site on a slope?
Some sites are on slopes, but none that would be a problem.
Is there room for me to have my boat/jet ski/trailer, etc.?
A single car space is allocated for all accommodation types. If you have a trailer or boat you would need to park your car in the overflow carpark or outside of the park.
Where is the tap located on the site?
It can vary but, on most sites, the tap is located on the side in the centre.
What length of lead do I need?
A 10m lead should do the trick.
What amp power lead do I need?
You’ll need a 15-amp lead.
What is in the camp kitchen?
Hotplates, BBQ, Continuous Hot Water, Oven, Fridge and Sink. All you need to bring is the food.
Can we put a tent on a caravan site?
You’re more than welcome to but do keep in mind that caravan sites normally have a cement slab, so we recommend a grass site for tents.
Can we bring a generator?
For the enjoyment of all guests, we don’t allow generators in the park.
Is there room for me to have my boat/jet ski/trailer?
A single car space is allocated for all accommodation types adjacent to each cabin. We ask that you please park your vehicle in the allotted position and not on the park’s roadways or lawned areas. If you have a trailer or boat you would need to park your car in the overflow carpark or outside of the park.
What amenities does my cabin have?
All our cabins are equipped to make your stay convenient and hassle-free. They each have a kettle, hairdryer, iron and dishwashing liquid. Cooking facilities may vary depending on the accommodation type.
Is linen supplied?
We have you covered with all the linen you need in your room.
Does the cabin have pots and pans, dishes and cutlery?
Our cabins are self-contained and have everything you need to prepare meals including crockery, glassware, pots and cutlery.
Does the cabin have Foxtel/DVD player?
We don’t have Foxtel, but we do have DVD players in our cabins for your enjoyment.
Does the cabin have a bath/is the shower over the bath/step over lip for shower?
All of our cabins have showers only
What is your accessibility set up and amenities?
Accessible amenities are available in the amenities building. Please get the key from reception to use these facilities. There are no access friendly cabins at this time.
Is your air conditioning reverse cycled?
Yes, our cabins have reverse cycled air conditioning for both heating and cooling.
Can beds be split and in what accommodation?
Our beds can’t be split.