NRMA Shellharbour Beachside Holiday ParkNRMA Parks and Resorts

NRMA Shellharbour Beachside Holiday Park

NRMA Shellharbour Beachside Holiday Park

Booking terms and refund policy

Bookings placed prior to 24 March 2021

  • A non-refundable one-night tariff is required to secure your booking. (Except for Peak season where a 50% deposit is required). The full balance for your entire stay is to be paid for tourist sites or cabin accommodation on your arrival. We accept cash, Eftpos, Visa and MasterCard only. Please note payments made by Credit Card will include a 0.53% bank surcharge fee.
  • Balance is payable on arrival. (High season bookings balance due November)
  • A valid credit card must be produced upon check in as a security against any loss or damages made to our property during your stay (accommodation only).
  • $200 cash bond is required if there is no valid credit card to provide upon check in.
  • Booking refunds may only be issued if a reservation is cancelled more than 30 days prior to arrival, all requests must be in writing.
  • Where guests request specific sites/accommodation, management will endevour to accommodate, though no guarantee is given.
  • No accommodation or site fees will be refunded due to early departure or inclement weather.
  • Minimum stay bookings do apply during special events and seasons.
  • We do not accept group bookings/schoolies/end of year sports groups.
  • Check in time is 2pm cabins and 1pm for sites, check out 10am for all.
  • Pets are only permitted on your tourist site and in your own van or tent and not in or around Holiday Accommodation. Pets are to be kept on a leash at all times and we kindly ask that you ‘pick up’ after them.
  • Only one (1) caravan and one (1) car per site or only one (1) tent and one (1) car per site
  • All additional guests must be declared and included in your booking and paid for. Failure to do so will result with your booking being cancelled and you will be asked to leave the park. The person whose name is on the receipt is responsible for the conduct of those who visit your cabin or site.